1. What types of items do you restore?

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We specialize in restoring a wide variety of fabric-based items, including clothing, curtains, bedding, upholstery, and other household textiles affected by fire, smoke, water, mold, or other types of damage.

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2. Will you store my belongings until my home is renovated and I am ready to receive them?

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Yes!  We store all your belongings and when you are ready for them, we schedule a delivery time that fits your schedule.  

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3. How long does the restoration process take?

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The timeline for restoration depends on the extent of the damage and the number of items. Most projects take 1-2 weeks, but we’ll provide an estimated timeline once we assess your items.

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4. Can you remove smoke odors from my items?

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Yes, we use advanced cleaning techniques and equipment designed to eliminate smoke odors completely, leaving your items fresh and odor-free.

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5. What should I do with my damaged items before contacting you?

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It’s best to leave the damaged items as they are until we can assess them. Avoid attempting DIY cleaning, as it could cause further damage. Contact us as soon as possible to start the restoration process.

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6. Do you handle insurance claims?

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Yes, we frequently work with insurance companies. We can provide detailed documentation of the damage and restoration process to help facilitate your claim.

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7. Is every item salvageable?

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While we strive to restore as much as possible, some items may be beyond repair due to the extent of the damage. We’ll provide an honest assessment and let you know what can and cannot be restored.

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Our Esporta machine and its patented technology is capable of restoring 85% of items that conventional cleaning methods are unable to do.  From your favorite socks to wedding gowns and fur coats, your possessions are in good hands with BCS.

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8. Do you offer emergency services?

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Yes, we understand that disasters don’t wait. If you need urgent assistance, please call us immediately, and we’ll do our best to accommodate your needs as quickly as possible.

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9. What causes puff back damage, and can it be fixed?

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Puff back damage occurs when a heating system malfunctions, releasing sticky soot into your home. Our team specializes in cleaning and restoring items affected by puff backs, removing all residue and odors.

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10. How do I get started?

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Getting started is simple! Contact us via phone or email, and we’ll schedule an assessment of your damaged items. From there, we’ll provide a restoration plan tailored to your needs.

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11. How Does The Esporta technology Clean 90% of Soft Contents?

Instead of traditional agitation cleaning; the Esporta technology utilizes game-changing Hydraulic Action. The Hydraulic Action process utilizes chambers, or pockets, inside the drum, and items are placed in these pockets, held in place, and rotated. Proprietary detergents and water complete this patented and revolutionary cleaning process, guaranteeing the best, and safest, cleaning and restoration in the industry.

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The Esporta patented Hydraulic Action cleaning process has been tested in over 15 independent laboratory studies in addition to thousands of cleaning jobs. In every instance, the Esporta technology ensures products are food grade clean.

The Esporta iS Series is unlike any other Wash System in the world.

The Esporta iS Series Washing Systems is the only Wash System with scientific validation to assure consistent decontamination. Esporta is restoration that goes beyond opinion, no other competitor can make that claim.

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12. What areas do you serve?

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We proudly serve all towns in Suffolk County, New York, including:

• Amityville

• Babylon

• Bay Shore

• Bellport

• Brentwood

• Brookhaven

• Centerport

• Centereach

• Commack

• Coram

• Deer Park

• Dix Hills

• East Hampton

• East Islip

• East Northport

• Farmingville

• Greenlawn

• Hauppauge

• Holbrook

• Huntington

• Islip

• Kings Park

• Lindenhurst

• Mastic

• Melville

• Montauk

• Mount Sinai

• Northport

• Patchogue

• Port Jefferson

• Riverhead

• Ronkonkoma

• Sayville

• Selden

• Setauket

• Shirley

• Smithtown

• Southampton

• Stony Brook

• West Babylon

• West Islip

• Wyandanch

• ​The Entire NY Tri-State Area

If your town is not listed, please contact us to confirm service availability. We’re here to help!